I'd forgotten all about the J-I-T-B drive-thru guy taking my order until I went to Office Depot just now. Do we live in a world of idiots, or what? I really have nothing to say since I don't have a college education (because we can't count the one semester + one week at DVC where I failed everything, or close to it), however, if it takes more than one sentence to order milkshakes or buy envelopes I think college may be necessary for our current work force.
Jack-In-The-Box (1 week ago, I swear):
"May I help you?"
"Yes, I'd like 2 small chocolate shakes and 1 small strawberry shake. One chocolate shake without whipped cream."
"Okay, you want 1 chocolate shake?"
"No, I'd like 2 small chocolate shakes and 1 small strawberry shake. One chocolate shake without whipped cream."
"So, that's a strawberry shake with no..."
(Insert my previous response here.)
"Okay, that's 2 chocolate shakes, 1 strawberry shake, and what?"
(I could continue with my response here but it's making me mad just thinking about it.) So, I think he finally gets it (I think), I pull around and he looks at me with this deer-in-the-headlights look and asks me again, "So, how many do you want whipped cream on?"
Seriously? I just stared right at him. I wanted to say something really smart-assed, but I didn't want him spitting in my milkshake, so I politely told him and then he went away. Thankfully, someone more competent (and who didn't appear to be high) showed up with my milkshakes and off we went. My daughter & her cousin (11 & 12) were also in complete disbelief of our conversation and I believe neither one of them wants to work at J-I-T-B when they are old enough to get jobs.
Office Depot
Okay, so maybe I'm dumb to assume that if you work for Office Depot or Office Max all the employees should know their merchandise, or at least have heard of it. Now, that may be unfair because some of their staff doesn't have the office experience, so I almost forgave this guy when I had to repeat "inter-departmental manila envelopes" three times when I couldn't find them on the shelf. He actually had to practice saying it before he got on his little mic to ask his constituents. That's okay. If he's college-aged, he probably hasn't worked in a big office where you send documents from floor-to-floor or building-to-building, and if Office Depot didn't stock them on the shelves, he's never seen them. But, okay, we're in the manila envelope section of the store, so when he slowly enunciated, "inter-departmental vanilla envelopes" I just wanted to slap him.
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I'm convinced they hire the mumblers of the world to work at the drive through window. When the whisk through their greeting, I'm never clear if they are ready to take my order or have just told me to wait a minute. And then there is the joy of them not understanding you when you are talking through the speaker... so you anxiously look forward to speaking to them in person to clarify the order prior to paying... only to find out they have no interest in you at that time- only your money and the person at the other end of their headset... aaack!
ReplyDeletebtw, when are you going to start talking about Johnny.... :)